All transactions conducted through www.kahfurni.com necessitate immediate payment via our encrypted checkout portal to ensure maximum security for your financial information. We proudly accept major credit cards including Visa, Mastercard, and American Express, in addition to PayPal transactions for enhanced convenience. Your payment authorization must successfully clear our verification systems before we commence any order processing activities. In exceptional circumstances where payment validation encounters technical difficulties or authorization failures, we retain the right to cancel the affected order without providing advance notification. For our valued international customers engaging in cross-border transactions, please be aware that currency conversion charges may be imposed by your financial institution based on their prevailing foreign exchange policies and processing fees. We recommend consulting with your banking provider regarding potential international transaction costs before finalizing your purchase to ensure complete transparency throughout your shopping experience with our premium home furnishings collection.
Following successful completion of your checkout procedure, our automated system will promptly dispatch a comprehensive order confirmation message to the email address you provided during the purchasing process. This electronic document functions as your official transaction receipt and encompasses all essential order particulars including detailed product specifications, complete pricing breakdown with applicable taxes, and preliminary shipping information. We emphatically advise meticulously reviewing this confirmation correspondence as it constitutes the legally binding agreement governing your acquisition of our carefully curated home furnishings. Should you identify any inconsistencies or discrepancies in the order details, we request that you immediately contact our dedicated customer service department at [email protected] within a 24-hour window following order placement to ensure swift resolution and maintain the integrity of your furniture procurement experience.
While we employ sophisticated real-time inventory management systems to monitor stock levels across our entire product range of television stands, coffee tables, sectional sofas, and bar carts, occasional overselling situations may arise during periods of exceptional consumer demand for our premium home furnishings. Under these rare circumstances, our customer service team will proactively notify you via electronic mail within 48 hours of purchase completion. You will be presented with two resolution options: either await product restocking (typically requiring 3-4 weeks for our handcrafted furniture pieces) or receive a comprehensive refund processed through your original payment method. We cannot guarantee continuous availability for any specific furniture finish, configuration, or style showcased on our digital platform. All home furnishing products remain subject to prior sale until your order undergoes complete processing and physical dispatch from our distribution facilities.
Orders for our substantial home furnishings typically necessitate 3-5 business days for thorough processing and quality verification before shipment commencement. During seasonal peak periods, holiday rushes, or special promotional events, this processing duration may extend to 5-7 business days to ensure each furniture piece meets our exacting quality standards. Following dispatch, domestic deliveries generally reach their destination within 10-18 business days, while international shipments may require 18-28 business days depending on customs clearance procedures and destination country regulations. You will receive a detailed shipping confirmation email containing tracking information and carrier details when your furniture order departs our warehouse facility. Please acknowledge that we cannot be held accountable for transportation delays instigated by carrier logistics challenges, weather disruptions, or customs authority inspections beyond our operational control.
We accept returns within 28 days of delivery confirmation for store credit or product exchange, provided the furniture items remain in pristine, unused condition with original packaging materials intact and all protective coverings undisturbed. Customized furniture pieces, clearance items, and final sale products are explicitly excluded from return eligibility. To initiate a return procedure, please email [email protected] with your complete order number and detailed explanation for the return request. Our customer service representatives will provide comprehensive instructions and, when applicable, a prepaid return label for qualified returns. Credit for authorized returns will be processed within 14 business days following receipt and inspection of the returned merchandise at our warehouse facility. Customers bear responsibility for return shipping expenses unless the return results from verifiable company error or product damage occurring during initial shipment.
All product pricing is displayed in United States Dollars (USD) and incorporates applicable value-added taxes where mandated by jurisdictional regulations. We reserve the prerogative to adjust pricing structures without prior notification due to market volatility, currency exchange rate fluctuations, or supplier cost modifications affecting our premium furniture collections. If you successfully placed an order before any price modification implementation, you will be charged precisely the amount displayed during your checkout procedure. Promotional discounts and special offers cannot be combined unless explicitly stated in the terms of each promotion. Any import duties, regional taxes, or customs clearance fees for international furniture orders remain the exclusive financial responsibility of the customer, as these charges vary significantly by destination country and local regulations.
For any inquiries, concerns, or assistance requirements regarding your furniture purchase, please contact our dedicated customer service team at [email protected]. We customarily respond to all customer communications within 48 hours during standard business days. When corresponding with our support team, please consistently include your complete order number and relevant purchase details to facilitate efficient assistance and timely resolution of your inquiry. Business Address: Phone:
